Once password is turned on in the application it is not possible to access the application without providing the password. Password is stored in a database which is in applications private directory. Only application which owns the data has access to it and the function to remove the password is inside the application. This is part of BlackBerry security design to prevent other applications accessing your personal data. In the future we will implement recovery function but this is planned for future release.

However not all is lost. If you have a recent backup file (made from within the Money Plus backup function) there is a way to reset it but involves downloading and using some third party tools on your PC.

Please contact us for more information.